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Edition 093 · work · George Dimov

Remote work erodes trust

When your product is trust, remote work introduces invisible costs that manifest as quietly lost clients. Proximity breeds loyalty.

Remote work erodes trust
FO Take · Score 85

Remote work is a fool’s errand for trust-based businesses. Proximity is paramount, fostering the subtle cues and shared understanding that build lasting relationships. Losing a client due to a lack of physical presence is not a bug; it is a feature of a flawed remote model. Why are we sacrificing foundational business tenets for performative flexibility?

The strongest counter

Trust can be cultivated remotely through transparent communication, consistent delivery, and a focus on measurable outcomes. Physical presence is a crutch, not a prerequisite for strong client relationships.

Audit trail
  • ·Trust is proximity
  • ·Remote = flawed
  • ·Client loss inevitable
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